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Welcome to an explanation of all things RPG!
A Guide to the Site!
Click a badge to see it’s meaning!
Quality
This is the condition grade!
Completeness
This is what’s included!
Fair
I’m not picky!
- May have major scratches, sun bleaching, water crinkles, or sharpie writing.
- Still disinfected, cleared of stickers, and restored to the best of our abilities.
- All copies are still tested and working.
Good
Collector Ready!
Our most common grade.
- May have light surface scratching, and no more than one small hole or puncture in the plastic lining of the case.
- Cleaned, disinfected, and sticker-free to the best of our ability.
- All copies are tested and working.
Excellent
Only the best for me!
An extremely rare grade.
- As close to new as possible.
- Little to no surface scratching, no holes or punctures, and no fading or wear.
- Still disinfected and sticker-free to the best of our ability.
- All copies are tested and working.
How we grade
We usually grade downward!
Meaning you’ll typically receive the described quality or better, never worse.
Judgments may shift between employees, and minor defects could slip detection. If that happens, feel free to contact us for store credit or a return and refund!
Disc Only
I’m here to play!
Also known as “Loose.”
- Only the disc is included.
- No box and no manual.
- Discs are placed in protective sleeves and shipped in secure packaging.
Cart. Only
AKA Cartridge OnlyI’m here to play!
Also known as “Loose.”
- Only the cartridge is included.
- No box and no manual.
- Cartridges are shipped in secure packaging.
Game & Box
I’m here to display!
- Includes the disc or cartridge and the box with cover art.
- Missing inserts or manuals, or partially missing inserts.
Worth knowing
- Newer games often don’t come with any inserts. The completeness value is based on how the game was originally sold.
- Sometimes copies we receive have non-original replacement boxes for games, or printer paper insert art. We ALWAYS try to remove printer paper box art from circulation; however, we will still use replacement boxes for disc and post-DS based carts if it’s the only option. Typically, if we suss this out in a “Complete,” we will downgrade it to a “Game & Box” and someone gets a lucky manual!
Complete
I’m here to collect!
Also known as “CIB” or “Complete in Box.”
- Includes everything that came with the original release (unless stated otherwise, i.e. “Game Only” in bundles).
- Box, cover art, inserts, and game.
Worth knowing
- Newer games often don’t come with any inserts. The completeness value is based on how the game was originally sold.
- Sometimes copies we receive have non-original replacement boxes for games, or printer paper insert art. We ALWAYS try to remove printer paper box art from circulation; however, we will still use replacement boxes for disc and post-DS based carts if it’s the only option. Typically, if we suss this out in a “Complete,” we will downgrade it to a “Game & Box” and someone gets a lucky manual!
A note about codes
Codes may sometimes still be included; however, they’re typically used or unsupported, so it’s best not to bank on them working. If you absolutely need to know, feel free to join the Discord and ask!
New
It’s an investment, I swear!
- Sealed and unopened.
- In the original packaging.
- Still complete—just brand spankin’ new!
Multiple Options
The more the merrier!
We have more than one type of this copy!
- You can check prices by tapping the box or title, or by hitting “View Game.”
- The most collectible quality out of our options is the price displayed prominently. It will also show the condition to the side!
Reach out here!
Contact Info
Orders & Delivery
Shipping Info
Shipping Policy
SECTION 1 - Shipping Territories
Right Price Games currently ships within the United States excluding only the following destinations:
- American Samoa
- Federated States of Micronesia
- Guam
- Marshall Islands
- Northern Mariana Islands
- Palau
- U.S. Virgin Islands
Availability is ultimately determined by Shopify and the address entered at checkout.
SECTION 2 - Processing Time
Packages will be packed and sent within 1-3 business days (Monday - Friday) excluding federal holidays. Unusually large orders may require more time. Orders placed after 6pm Eastern Time may begin processing the next business day. Expected delivery time, labeled "3-7 business days," begins after processing.
SECTION 3 - Shipping Rates
Shipping rates are flat rate and pre-determined based on expected shipping costs associated with weight and size. Splitting one order into multiple shipments will not create additional charges for the customer.
SECTION 4 - Carriers and Delivery Estimates
USPS is our primary carrier and will be used for a majority of orders. Displayed delivery dates are estimates and never guaranteed. The carrier may experience weather delays or other events, in this situation please contact us at joe@rightprice.games or through our Discord.
SECTION 5 - Tracking
Tracking will be provided upon creation of shipping labels. Tracking may take time to update, show progress, or say "shipped." USPS doesn't guarantee an address can be changed once shipment starts. You may track your package on USPS's website or through the Shop app. If an order cannot be fulfilled within the promised processing period we will notify the customer and offer the delay or cancellation/refund options.
SECTION 6 - Address Accuracy
Customers should verify that the address given is correct before ordering. That it includes apartment numbers, gate codes, or any other information detrimental to delivery. In case of a address mistake, make sure to contact us as soon as possible through email (contact@rightprice.games) or Discord. This does not guarantee an address can be changed once fulfillment starts. If a shipment is returned due to incomplete address, a redelivery fee will be required.
SECTION 7 - Lost or Damaged Shipments
If a package is lost or damaged contact us immediately through email (contact@rightprice.games) or Discord. Be ready with your name, address, order number, and photographs of damaged products if applicable. Replacement when available or a refund are both offered solutions after resolving the situation.
SECTION 8 - Local Deliveries
Local deliveries are fulfilled only to eligible addresses within our delivery radius. The exact delivery charge is shown at checkout. Delivery details will be decided upon contact including: schedule, person present, driver, and any necessary details. Delivery photographs will be taken and precautions will be taken to ensure the items stay undamaged.
SECTION 9 - Returns
Returns, disputes, and details can be found on our Returns/ Refunds Policy page.
SECTION 10 - Contact Information
Questions about the Shipping Policy should be sent to us at contact@rightprice.games.
Our contact information is posted below:
RIGHT PRICE GAMES LLC
contact@rightprice.games
1105 RICHMOND GREEN DR, APT 2, RICHMOND, KY 40475
(260)336-8598
Returns & Refunds
Returns
The clock for return windows begin on the date of delivery!
I changed my mind!
No Worries! You will have 14-days to send the item back! However; we ask that you pay return shipping and the items match their sold for criteria. This means everything is included in the condition it was sold for.
This is the wrong item!
Omigosh! You will have 30-days to send the item back! We will cover all costs of return shipping, and give the option of a replacement + gift (when available) or full refund.
Item isn't working!
Ack! You will have 30-days to send the item back! We will cover all costs of return shipping, and give the option of a replacement + gift (when available) or full refund.
I disagree with quality rating!
Understandable! Although we try our best, we understand a quality rating is somewhat subjective, no matter how hard we define it. We offer multiple paths within a 14-day window, one being store credit to cover the difference, another being a return. In the case of a return we ask that you pay return shipping and the items aren't blatantly tampered with.
To start a return: either email me at contact@rightprice.games or join the Discord and open a ticket (fastest)!
Quality Disputes
The clock for return windows begin on the date of delivery!
Quality/ Completeness Dispute - Store Credit
Delving Deeper! If you would like to receive store credit compensation, you must start a dispute within 14-days of delivery. They can be over completeness (missing manuals, box, etc.) or quality (fair, good, excellent, new). You may opt to keep the item and receive store credit to cover the difference in item price.
Quality/ Completeness Dispute - Partial Refund.
Another option! You may also choose to return the items within 30-days and receive a refund covering only the cost of the product in it's original grade (not the new downgrade). Original shipping is not included in the refund. You will be asked to pay the return shipping in this scenario.
To start a dispute: either email me at contact@rightprice.games or join the Discord and open a ticket (fastest)!
Refunds
Once we have received the items and inspected them we will reach out to you regarding our decision. If approved, automatically be issued a refund on your original payment method within 10 business days! Expected time can vary depending on banks/ card companies. If more than 15 days pass feel free to contact us through either contact@rightprice.games or the Discord (fastest)!